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Building Staff & Parent Self-Esteem

Involving Parents

It goes without saying that most parents are guilt-ridden when leaving their child’s care with someone other than themselves. Paving the way for a smoother transition and for better parent/provider communication and acceptance will enhance the quality of care for everyone involved. Here are some ways directors and caregivers can help build parent self-esteem in their child care.

Establish a drop-off routine with each child that will make the separation period easier. This could include a Hug and Good-bye corner, finding ways that work with each child to redirect their attention from the leaving parent to the fun inside the home or centre, etc. Both parents and child care providers may find helpful tips in our book, Saying Good-bye: Dealing With Separation.

Not overburdening parents with requests for field trip volunteers, snacks or baked goods, assistance with various projects. This only serves to reinforce a parent’s guilt when they are not able to help out due to work commitments. Set up a system of allowing parents to volunteer according to their own time, schedule and ability.

Schedule some time once a month to simply ask parents if there is anything they need from the centre/home, if they have any concerns, or if they can tell you how their child appears to be adjusting from their perspective. You could also set up an information station where parents can drop off or pick up notes when they are rushed. This is a great place to leave notes for parents telling them what their child’s day has been like, how they are adjusting to care, or if you have any concerns about the child’s health etc. Or you could attach a simple Post-It not to each child’s cubby or backpack telling the parents a special thing their child did that day.

Host a surprise “Parents Are Kewl” day, complete with child decorated banners, cards, and child-baked treats. Give each parent a note thanking them for using your services and letting them know how valuable they are.

Staff Self-esteem

Child care providers seldom get the recognition they deserve for the valuable work they do. Yet there are many simple ways to let your child care providers/teachers know they are tops in your book.

Take a few moments to attach a note of appreciation to the caregiver’s paycheck or fee payment.

Recognize a staff member’s or caregiver’s achievements such as completed courses, positive feedback from parents, volunteer efforts in he community. Post the appreciation where everyone can see it as well.

Involve the staff in new developments, asking them to coordinate the changes if they are up to the challenge, and ask for their honest feedback on the changes. Listen to them openly and respect their opinion.

Have an open door policy for caregivers as well as parents. Be as approachable as possible.

Encourage humour in your home or facility. Set up a Humour Bulletin Board where everyone can post jokes, cartoons, funny quips, etc. Decorate the area in a fun way.

Free Self-esteem Gifts

Here are some simple ways to boost both parents and caregiver self-esteem that don’t cost a cent.

The Gift of Listening: Really listening, no interrupting, no planning a response.
The Gift of Affection: Be generous with pats on the back, acknowledgment touches, etc. These small gestures demonstrate a sincere affection to the person involved.
The Gift of Laughter: Share funny stories with your parents and caregivers. Encourage them to do the same.
The Gift of a Written Note: Sometimes the simplest words mean the most, like a Thank You note, or a few words of appreciation penned on a sticky note.
The Gift of a Compliment: A simple and sincere compliment will perk up anyone’s day.
The Gift of a Favour: Every day, go out of your way to do something, even one thing kind.
The Gift of a Cheerful Disposition: A cheerful disposition affects everyone it touches. A kind word, a smile, a happy hello, make a gift that keeps on giving.

Are You Open To Involving Parents In Your Family Childcare Home?

by Dorothy E. James, Ph.D., CFCS

How do you involve parents in your family childcare home? Parents who bring their child to someone else to care for them for the first time have many concerns and questions. They are concerned most about their child’s safety and ability to succeed in the new environment. Parents “check out” the center to try to get a feel for how they can contribute to the best outcome for their child. Parents often appreciate knowing ways in which they can participate in their child’s care.

Results when family childcare homes and parents work together include:

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Parents are better able to understand and support what the home is doing.
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Staff are better able to understand the needs and concerns of parents.
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Children’s self-esteem improves.
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Programs are adjusted to meet the needs of children more fully.
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Parent–child relationships improve.
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Neighbors, who otherwise might not meet, begin relationships, and the community is strengthened.
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Children believe that their “work” is important to their parents and other adults.
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One long-term effect on children is that they receive higher grades and scores in school later on.

How can parents be involved?

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Reading. Nothing promotes brain development and language skill like spending time with children reading age-appropriate books.
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Take children on field trips. If given enough notice, many parents can take off work to help chaperone a field trip. This provides a relaxed atmosphere for staff and parents to visit and for the parents to see their child in the group.
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Demonstrate a skill or talent. Some parents may have a hobby, such as bird watching or gardening, that they could talk to the children about. Other parents may have exciting occupations, such as fireman or policeman, in which the children would be interested. The learning activities will be new each year, dependent upon parents’ skills and talents.

How can you help the parents?

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Provide age-level parent fact sheets. The state departments of health and your county Extension office offer free materials on numerous parenting topics. It is extremely important for parents and caregivers to know what behaviors to expect at certain ages in a child’s growth and development. Parents who have realistic expectations of their baby’s growth and development are less apt to practice unsafe behaviors with their baby.
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Teach parenting skills. Serve refreshments, and let the parents come in for a brief parenting and sharing class.
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Video Recommendations:
I Am Your Child: The First Years Last Forever. Outlines the importance of early parental attachment for enhanced infant brain development. $5.00 at www.iamyourchild.org.
Never Shake a Baby: What Parents and Caregivers Need to Know. Includes vignettes from parents who have been exasperated with their baby’s crying. (613) 233-1900 or www.shakenbaby.ottawakiwanis.org.

References:

Davis, D. (2001). “Supporting Parent, Family, and Community Involvement in Your School.” National Parent Information Network.
Parent Involvement Manual: Texas PTA under contract with Texas Education Agency (Parent Involvement and Community Empowerment Initiative).

Dr. Dorothy James is an Assistant Professor and Family Life Specialist with Texas Cooperative Extension. She directs a statewide effort to strengthen parenting skills and reduce child abuse.

National Child Day

National Child Day marks the anniversary of the U.N. Convention On The Rights of the Child.

When Canadians celebrate National Child Day this November 20, they are marking an important date for children everywhere.

November 20th is the anniversary of two historic United Nations events – the adoption of the Declaration of the Rights of the Child in 1959 and the adoption of the Convention on the Rights of the Child in 1989.

The UN Convention on the Rights of the Child is an international agreement that applies to young people all over the world. Canada ratified the Convention in 1991.

Child Rights

The Convention is divided into four groups of rights:

1. Children playing a part. This means including children in decisions, giving them the freedom to join with others, the freedom to express themselves and to receive information from many sources.
2. Children reaching their potential. This includes the things children need to develop as best they can. This group of rights emphasises the importance of education, family, culture and identity in children’s lives.
3. Children living well. This includes the right to survival and basic needs – food, shelter, standard of living and health.
4. Children being free from harm. This group of rights protects young children from many things, including abuse, neglect, economic exploitation, torture, abduction and prostitution.

The Convention is an important document because it provides guiding principles on how to see and treat children. It is a standard for ensuring children’s healthy development in Canada and around the world.

Boosting The Bottom Line

Catering to busy families by offering such services as dry cleaning deliveries, take-home dinners and on-site extracurricular activities such as dance classes and karate, has become a way for an ever-growing number of daycare centres to boost their bottom line.

Little Leprechaun Academy in Mason and West Chester, Cincinnati has hired a professional chef to cook up dinner delicacies that families can order and have ready to take home with them when they pick up their child. Kids R Kids Quality Learning Centers, located in 13 states and Puerto Rico, offers late-night hours, dance and foreign language classes, and professional photography sessions.

Some centres have even incorporated daycare video viewing systems, like the ones provided by Watchkids.com, so that parents can watch their child’s music lessons and dance recitals while they work. Still others are bringing in hairstylist on a monthly basis, offering an automatic payment services through companies like ReliaFund Inc.so parents don’t have to write cheques, or offering to drive kids to their outside activities so parents don’t have to.

Adding A Profit

If you are looking for ways to add-on profit to your business this year,

* Talk to your parents. Find out what services they would be interested having you provide, like a dry-cleaning drop-off, extended hours, an early morning Starbucks or Timmy’s coffee service, etc.

* Check with instructors of various children’s activities and see what they’d charge to bring their program to your centre. Know a hairstylist who could use some extra cash? Set up a haircutting day for parents and the kids.

* Walk around your business to see what other business are are out there and think of how you can combine forces to make life easier on parents and to enhance both your profits. Better still, it may enhance your enrollment figures or add new names to your waiting list. You can’t beat that.

Tom’s Of Maine A National ‘Workplace Model Of Excellence’

For every parent trying to get their employer to initiate or upgrade their family workplace policy, here’s a story that should awe-inspire,
if not shame, your employer into action.

The National Healthy Mothers, Healthy Babies Coalition (HMHB), a leader and resource in maternal and child health, has named Tom’s of Maine a Workplace Model of Excellence. The 2003 award recognizes Tom’s creative and holistic approach to promote the health and well-being of families. Each year, HMHB acknowledges employers that distinguish themselves with exemplary family-friendly programs.

“We believe in cultivating the best possible relationships with our co- workers,” adds Tom Chappell, president and co-founder of Tom’s of Maine. “Kate and I raised five children while building our business, so we know how important work and family issues are. Establishing an environment that respects and values our employees and their families is the most meaningful way to show we care.” Tom’s notable programs include flexible work schedules, generous parental leave for mothers and fathers, long-term care insurance and employee wellness programs. Tom’s employees are also encouraged to spend up to 5% of paid work time volunteering in their communities.”

What The Program Includes

Founded in Kennebunk, Maine by Tom and Kate Chappell in 1970, Tom’s of Maine is the leading creator of safe, effective Natural Care products that work — for consumers, the environment, and communities.

Their family-friendly programs include: .

* Flexible work schedules, teleconferencing. Many employees have laptops to support flexible work options.
* Generous medical and dental benefits (72% premium for singles or families paid by Tom’s, 28% by the employee); domestic partners are also covered.
* Four weeks parenting leave — Tom’s provides one month full salary for new mothers and fathers, a benefit coordinated with maternity leave, adoption, or foster child leave.
* Long-Term Care Insurance — Tom’s of Maine pays for a base benefit of $2,000 per month for each employee. Employees may also enroll their spouse, child, parent or grandparent at discounted rates.
* Child care reimbursement for employees meeting eligibility requirements.
* Employee Assistance Program for child/elder care, life improvement, or work/family issues.
* Dependent and medical care spending accounts.
* Onsite Wellness Center — Wellness programs and individualized fitness instruction are offered free of charge, and staffed by a full-time Wellness Leader. Tom’s also subsidizes on-site massages.
* Health & wellness benefit of $100 ($200 for non-Maine-based employees) to use for anything that contributes to an employee’s overall well- being.
* 401K Retirement Savings — Tom’s provides a non-participating match on the first 3% of employees’ pay, followed by a 100% company match on the next 3% of employees’ contributions. The contribution cap is 15% and the employee is fully vested in five years.
* Volunteer time — Employees are encouraged to volunteer 5% of their paid work time in organizations that support education, the environment, human need, or the arts.
* Fresh, free fruit baskets are replenished weekly at all Tom’s factory, administrative, and warehouse locations.
* Free Tom’s of Maine Natural Care products for employees, and a 25% discount in the company’s Natural Living Store.

While your employer may not be able to initiate all of these valuable programs at once, at least you’ll be presenting them with some food for thought. You never know what can come from sharing this article with the powers that be

Getting To Know You…

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Welcome to the first special of our “Getting to know you…” series. Throughout the next few weeks we’ll introduce you to the many child care agencies, organizations and related services who can help you with your child care needs and concerns.

The fact is, there are many services available to asssit parents, caregivers and employers. Most are as close as your computer or your telephone.

CHILD CARE ORGANIZATIONS

Child care organizations, federations and associations have a common goal: To educate politicians, caregivers and parents on quality child care issues; advocate for high-quality, affordable, accessible child care, and create a public awareness of child care issues. They also:

* conduct research
* hold seminars
* publish much-needed child care related information
* discuss child care issues with governments and businesses
* arrange for child care experts to speak at meetings
* address government hearings, and
* provide assistance to just about anyone who has a child care concern.

For such organizations to be effective however, they need members from all sides of the child care spectrum, from parents to caregivers, and from individual programs to politicians: Below is a quick list of just a few of the major national child care organizations in both Canada and the U.S.

Child care organizations also reach down into individual states/provinces and individual communities to provide support for local initiatives, child care providers and professionals. Please visit our Valuable Links page for a listing of organizations in your area. If you represent an organization and your information is not included, please take the time to add your link.

IN CANADA

Canadian Child Care Federation
383 Parkdale Avenue, Suite 201
Ottawa, ON K1Y 4R4
1-800-858-1412 Toll Free
(613) 729-5289
The C.C.C.F. is a national, non-profit, service-based organization committed to improving the quality of child care in Canada. It encourages communication, promotes research and supports the development of resources for child care. The C.C.C.F. also develops models, standards, and guidelines for quality child care, professional development and organizational design.

The Federation publishes a quarterly magazine, INTERACTION, as well as other bulletins, resource sheets, and updates on the Child Care Initiatives Fund projects, which are part of their membership benefits. They also hold national conferences, sponsor public education and help to develop national guidelines.

The Canadian Association For Young Children
1009 London Street,
New Westminister, B.C. V3M 3B7
(604) 522-7584
The Canadian Association for Young Children (CAYC) was granted it’s Federal Charter in 1974. To this day, the CAYC is the only national association specifically concerned with the well being of children, birth through age nine – at home, in preschool settings and at school.

Canadian Day Care Advocacy Association
323 Chapel Street Ottawa,
Ontario K1 N 7Z2
(613) 594-3196
The C.D.C.A.A. is an incorporated, non-profit, bilingual organization committed to the development of accessible, affordable, high-quality, child care services for Canadians. The primary goal of the association is to work toward expanding the child care system and improving its quality. The Association has a broad base of support, and represents a constituency of parents, day care providers and concerned individuals and groups. Membership includes participation in biennial Steering Committee elections, their newsletter, VISIONS, and policy and research papers.

Child Care Resource and Research Unit
Centre for Urban and Community Studies
University of Toronto
455 Spadina Avenue Suite 305
Toronto, Ontario M5S 2G8
(416) 978-6895
The Childcare Resource and Research Unit (CRRU) at the Centre for Urban and Community Studies, University of Toronto began operation in the early 1980s in response to a need in the child care field for information and public education resources. As child care and related services have developed in Canada, the requirements of researchers, advocates, and policy makers for research, policy and program materials concerning child care have expanded enormously. Over the years, the CRRU has evolved to meet some of these requirements.

The CRRU produces a number of publications including an Occasional Paper series, fact sheets containing summaries of pertinent child care information, annotated bibliographies and other publications. The Unit has also produced several videotapes.

IN THE UNITED STATES

Child Care Action Campaign (C.C.A.C.)
330 Seventh Avenue, 17th Floor
New York, NY 1001-5010
(212) 239-0138

The C.C.A.C. educates the public about the need for more quality, affordable child care and advocates for solutions to the crisis. Members receive the bi-monthly newsletter, CHIlD CARE ACTIONEWS, announcements of C.C.A.C.’s activities and information about recent developments in the child care field. Membership with the C.C.A.C. helps support their efforts to make quality, affordable child care available for ALL children and families.

National Association for the Education of Young Children
(N.A.E.Y.C.)
1509- 16th Street N.W.
Washington, D.C. 20036
(202) 232-8777

N.A.E.Y.C. is a non-profit professional organization dedicated to improving the quality of services provided to young children and their families. They meet this goal by:

(1) providing educational opportunities and resources to promote the
professional development of those working for and with young
children, and
(2) working to increase public knowledge and support for high quality
early childhood programs.

Among their services are an Annual Conference, a bi-monthly journal YOUNG CHILDREN, and an extensive array of brochures, books, videos, posters, information kits, and resource referrals through their expanding Information Service. Membership helps to support advocacy efforts, the annual ‘Week of the Child’, position statements, and media representation to inform the public about the needs of America’s children. .

National Association for Family Child Care
725 Fifteenth St. N. W., Suite 505
Washington, D.C. 20005
(800) 359-3817

The N.A.F.C.C. is a professional organization representing family group home child care providers throughout the United States. The mission of N.A.F.C.C. is to promote and enhance their professional by recognizing and encouraging quality child care for children. Membership includes a year subscription to their quarterly newsletter, THE NATIONAL PERSPECTIVE for a basic membership, and the DIRECTORY OF ASSOCIATIONS and SUPPORT GROUPS plus voting privileges for Association and Agency memberships

An American Crisis: Attracting, Retaining, & Motivating Employees

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There indeed is a dangerous crisis in America today. It has nothing to do with global warming or the latest computer virus. Rather, we’re referring to the alarmingly diminishing ability of organizations – in every sector of our society – to survive.

At a time of intense global competition, most corporations, government agencies and non-profit associations alike have exhausted whatever efficiency and cost-cutting improvements there were to be extracted from reengineering and downsizing. And, many have found that they have cut, not only the fat, but also much of their muscle (or even lifeblood), that is – their best employees.

However, as they now look to replenish, preserve & nourish this blood & muscle, they are faced with a Generation X work force 40% smaller (and much more demanding) than the Baby Boomers – and the lowest unemployment rate in 30 years!

Also, employee loyalty is down, way down. According to a 1998 survey conducted by Sibson & Company, 55% of employees plan to quit or think often of quitting. In fact, the most frequently asked question put to the Society of Human Resource Management is: “How can we keep talent from jumping to our competitors?”

Dealing With the Crisis

Fortunately, every crisis contains in it – not only danger – but also opportunity. This article shares with you the secret to transforming this dangerous crisis into an opportunity for your organization to flourish!

Based on our research and work with employers across the country, we have identified the distinguishing traits of organizations that attract, retain and motivate the best employees. In a nutshell:

1. The pay ain’t bad
2. And they treat employees GREAT!

Studies

Recent landmark studies confirm what theoreticians and management gurus such as Abraham Maslow, Frederick Hertzberg and Peter Drucker – have maintained for decades:

* Money is a necessary – but not sufficient condition – to attract, retain and motivate good employees. You and I will go to work for a paycheck and benefits plan. But we won’t really do work (at least our best work), unless something else is present.

* It is the quality of the work itself and of our relationships with others at work – that draws us to the best organizations and keeps us there, performing at peak effectiveness.

Recently, the Families and Work Institute published the National Study of the Changing Workforce – the most comprehensive research ever conducted in this area. They found that, while Earnings & Benefits have only a 2% impact on job Satisfaction, Job Quality and Workplace Support have a combined 70% impact. That’s a 35 times greater bang for the buck! (Though, in the case of Job Quality and Workplace Support, it’s an intangible, symbolic “buck”.)

And, the findings were similar for factors impacting: Employee Loyalty, Retention and Performance. For Performance, however, Job Demands (that is stress factors such as overtime and deadlines) have a negative impact – comparable to the positive impact of either Job Quality or Workplace Support.

But let’s suppose that employee retention is not a problem for your organization … and you’re not convinced that employee satisfaction has much impact on the bottom line. Then consider this. A recent survey conducted by the Gallup organization researched the Impact of Employee Attitudes on Business Outcomes. They found that organizations, where employees have above average attitudes toward their work (that is, high employee satisfaction), have:

* 38% higher customer satisfaction scores
* 22% higher productivity, and
* 27% higher profits!

Satisfaction

Satisfying employees, by ensuring that they have meaningful work and are treated well, is not only a nice thing to do; it makes good business sense.

So, if you want to transform the danger into an opportunity for your organization to flourish – and make money – pay your employees with more than just money!

Community Resources

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There are many kinds of programs and services that may be available to child care providers and daycare centres to help enhance their program, answer questions, or simply provide information on a variety of topics.

Ideas For Variety

Children and caregiver’s alike need to get out and socialize, meet new friends, experience new activities. The following offer some variety to regular routines.

* Play groups. These range from those run by the local church or community centre, to those as casual as Mom & Tots groups put on by neighbourhood Moms. Your local family paper, community newsletter, or city paper may have information on groups running in your area. Call for dates, times, what is offered and what is expected of you with regards to volunteering
* Drop-In Programs. These are generally less structured than play groups, and are generally run by volunteers. In some instance you are expected to remain with the children. This is a great way for children to learn to socialize with other children while playing with different toys and experiencing different activities. Check you local community centre, child care agency, or family resource centre for what’s offered in your neighbourhood.
* The public library. Most libraries offer story hours, crafts, music, and other services for children. Give them a call to learn what fun is available for your group.
* Toy lending libraries. Looking for an inexpensive way to suppliment your toy supply. A local toy library is the perfect solution. There may be an annual membership fee, which in some instance may be waived if it presents a hardship. Toy libraries often run as a support program to child care agencies, community centres, family resource centre. Others are run as independent businesses.
* Recreation programs. There are may penniwise activities run through most cities. A call to your city hall information centre would give you information on city-sponsored (parks & rec. ) family events in your area. Check out your local paper or family/parenting paper for what’s happening about town. In Calgary, parents can check out our Family Activity page to see what family events, sports, dance lessons, etc. are happening in our city.
* Get out and visit such places as a farmer’s market, museum, the fire hall, a bakery, chocolate factory, chain restaurant, petting zoo, police station, city hall, senior citizens home, etc.
* Host an open house. Invite local dance instructors, artists, band groups, police, librarian, etc., to come and visit the children in your home or centre. You could have a show-n-tell day each month where the children can take turns bringing in the grandpa that makes really neat wooden toys, the uncle who is a scientist, the mother who is a nurse, the cousin who plays the guitar, etc. The possibilities are endless.
* Community events are a great way to take in the sights and explore new things. Strawberry festivals, carnivals, winter skating activities, all offer something usually for free. Watch your local papers for what’s happening in your neck of the woods. Then gather up a picnic, pack up the kids, and enjoy.

Ethics In Action

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The first, and perhaps most critical element needed for effective character education of our children, begins with an environment that models the concepts of the six core ethical values of trustworthiness, respect, responsibility, fairness, caring and citizenship. As caregivers and educators, we need to demonstrate ethics on a daily basis in all that we do and say. We need to hold ourselves and our employees accountable on all levels of our business and teaching environments. It is no longer acceptable to operate on a “Do as I say, not as I do,” mentality.

Lead By Example

Your character and the character of your employees or substitutes, matters. Children mimic what they see and what they hear. Each of your communications with parents affirm your ethical approach to respect, trustworthiness, and fairness. How your employees relate to each other reveals the level of caring and responsibility that exists in your centre. Working hand in hand with service organizations in your community demonstrates your commitment to good citizenship, and so on. Think about all the messages you send to the children through your daily interactions.

Take the time to train your staff about your business values, from the assistant teachers to the volunteer cooks. Learn as much as you can about character development training for your staff as well as your children. We’ve included a few links in this newsletter that are a springboard to the vast amount of information available to assist you with this task.

Set up a code of ethics for yourself and your employees. Get the children’s input. Let them see you are willing to abide by a higher standard of character yourself.

Place posters throughout your workplace to inspire, encourage and motivate everyone to adhere to the concepts of leadership, team work, community involvement. Visit successories.com! for a huge range of quality products that will inspire everyone in your facility.

Consciously communicate and model affirming messages about character and ethics by using encouraging quotes and slogans on all your communications with staff, parents, vendors, etc.

Praises the positive role-modeling work of your staff in front of the children and the parents. This is a great way to build self-esteem in your staff, and to let them know how much you value their contribution to your facility.

You And Others

Encourage your staff and parents to learn as much as they can about character education. Offer to lend your resources to them of put together a summary of the resources in this newsletter. Offer rewards or incentives for staff to better themselves.

When you are wrong, demonstrate accountability by admitting it and apologizing. When members of your facility violate core ethical principles, whether it is a failure to show respect or common courtesy, an act of selfishness or a lie, express appropriate disapproval or impose sanctions. Always remember that the children are watching YOU!

Your efforts to develop and adhere to a core set of character principals for yourself and your staff will make a huge difference in families you serve. Think of what that will mean in terms of the real success of the children.

Teaching Kids Not to Hit

“He must have learned it from someone! Probably in daycare.” These are the common thoughts when your toddler starts hitting. But, what if your child doesn’t go to daycare? Did he learn it from you? Probably not.

The Hitting Gene

The fact is that toddlers hit because that’s what they do. They don’t have to be taught how to hit, it just comes naturally to them. Babies don’t have the maturity to express the emotions and frustrations in a “civilized” fashion – they just let it all out in whatever way it comes. Furthermore, hitting may not even be an expression of emotion. Sometimes little ones are figuring out their bodies, what they are capable of and how to coordinate their motions. As adults, we see hitting as an act of aggression, even when it isn’t.

Learning How to Express Themselves

Young children, particularly between the ages of one and four are the main perpetrators of this action. Expressing themselves emotionally or physically can manifest in crying, screaming, throwing objects or hitting. Initially it can be exploration, and then it can morph into a method to get a response of some sort. Your reaction to it will determine in large part how your child will formulate his ideas of interaction. Children (and plenty of adults) will always do what works. If crying works to get your attention, then crying is what will happen. If hitting works, then they’ll hit. They learn to do what works.

It Takes Time, Patience and Consistency

Teaching your toddler not to hit takes time, patience and consistency. By patiently showing your child that hitting is not acceptable and by being consistent with your instruction (and patience), you will be able to show him better ways to express himself without harming others. You might even be able to create a drummer if you use drumming as an outlet for hitting.

Depending upon the age of your child, your responses to hitting can range from catching his hand when he strikes your face and guiding his hand to a stroking motion – which usually works for babies up to about a year and a half or so – to a time out complete with explanation.

If you know your child is hitting out of emotion or frustration, we suggest the following as a guideline for correcting and changing the behavior:

· As soon as your child hits someone, take firm hold of his arm or hand and hold it. You will distract him long enough to get his attention and to find out what caused the hitting in the first place. Hold your child to you – grabbing and hanging the child up by his arm isn’t necessary and is pretty scary.

· If the hitting is because he wants a toy or he’s frustrated, your communication will let him know two things: first, you understand he’s upset and second, it isn’t okay to hit. You can use a phrase such as: “Do not hit. I understand you are upset, but hitting hurts.” Often hitting is a result of the inability to express emotions or to communicate with words. Letting him know you understand tells him he isn’t bad, but hitting isn’t appropriate.

· Your tone should convey seriousness. Speaking sternly and calmly communicates the gravity of the situation. Screaming at the child will only teach him another inappropriate way of dealing with things and speaking sweetly communicates that hitting is no big deal.

· If your toddler is yelling or crying, take him to a place where he can calm down. By separating him from the other child or children, he gets the message that his behavior is what took him out of the game. Keeping him in a separate space for a time will help him to calm down and perhaps even assess what happened.

· Rather than sitting there with him, make the separation a type of “time-out” where he sits quietly by himself. It won’t be long before he’ll want to join the other child or children. This is your teaching moment. By using his desire to return to play, you can tell him that he can rejoin the party and if the hitting was about a toy, you can use this time to teach the concept of sharing – probably for the umpteenth time.

· Apologies are important, however, it is also important that it isn’t just rote. Helping your child to understand that hitting really does hurt other people makes his apology come from something that he recognizes rather than something he is supposed to do. A hug and “I’m sorry” is a good way to end the incident.

If you see your child about to hit another child, or vice versa, intercept the action if possible. Two things are accomplished: your child sees that hitting isn’t acceptable, and you are protecting the other child.

Who said raising kids is a cakewalk? Pick up great tips and learn more from others who have been there and done it! Check out this site for more information.